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PEO Added Value: PhysicianNow Telehealth



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Convenient and Easy Doctor Visits

Many people dread visiting the doctor's office - one of the main reasons may be inconvenience of time. People are either working through their illness or diagnosing themselves with the fast access of Google and WebMD. This could have a lasting negative effect if the proper care and procedure aren't followed for physical-related sicknesses. Because healthcare is one of the top concerns for people, LBMC Employment Partners took steps to add a convenient way to see a doctor at no additional costs to our PEO clients.

On January 1, 2016, Blue Cross Blue Shield of Tennessee partnered with PhysicianNow, a “national network of board-certified and locally-licensed family and pediatric physicians that can diagnose, recommend treatment, and prescribe medication when appropriate.” 

PEO clients and their employees who are covered under the company’s health insurance have 24/7 access to doctors around the nation. The service is confidential, just as any regular doctor’s visit, and should be used in non-emergency medical situations such as:

  • Allegies
  • Asthma
  • Bronchitis
  • Cold and flu
  • Earaches
  • Fever
  • Infections (including respiratory, sinus, skin, and UTIs)
  • Sore throat
  • Common conditions for children (constipation, ear infections, nausea, pink eye, etc.)

PhysicianNow suggests the following times to use this service: 

  • Non-emergency medical issues (especially as an alternative to a costly emergency room or urgent care center visit)
  • Nights, weekends, and holidays
  • If doctor or pediatrician is unavailable 
  • When it's not convenient to leave your home or work 
  • You are traveling and need medical care
  • You need a prescription 

It's easy to activate your account, and we recommend taking advantage of this service immediately, so that you and your family will be prepared if ever in need of a doctor. You will need to have your member ID on hand, and be prepared to fill out your medical history, just as you would at any doctor’s office. You have three options to sign up: ‚Äč 

  1. Login to BlueAccess, and click the "Health & Wellness" tab.
  2. Call the toll-free number: 1-888-283-6691.
  3. Download the free mobile app.

Contact your LBMC Employment Partners representative if you have any questions.