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PEO Added Value: PhysicianNow Telehealth

01/17/2018

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Do you dread sitting in a doctor's office for hours on end, waiting to see a physician for something as simple as the flu? With over 200,000 people being infected with the flu each year, over one billion colds suffered each year, and 50 million people suffering from seasonal allergies—not to mention all the breaks, cuts, aches, fevers, stomach bugs, and other minor sicknesses—doctor’s offices can be very busy year-round, and visits can take up a lot of your time. Because of this, many people are either working through their illnesses or diagnosing themselves with the fast access of Google and WebMD, which could have a lasting negative effect if proper care and procedures aren't followed for physical-related sicknesses.

Connecting Doctors and Patients with the Push of a Button

Because healthcare is one of the top concerns for people, LBMC Employment Partners took steps to add a convenient way to see a doctor at no additional costs to our PEO clients. In 2016, Blue Cross Blue Shield of Tennessee partnered with PhysicianNow, a “national network of board-certified and locally-licensed family and pediatric physicians who can diagnose, recommend treatment, and prescribe medication when appropriate.” Services like PhysicianNow are changing the way healthcare is provided by offering patients access to board-certified physicians 24/7 from the comfort of their own home.

According to the American Telemedicine Association, more than half of United States’ hospitals offer easy ways to get in touch with a doctor, and IHS Markit predicts that, in 2018, there will be over 7 million users of telehealth services. LBMC EP’s PEO clients and their employees who are covered under the company’s health insurance have 24/7 access to doctors around the nation through PhysicianNow. The service is confidential, just like any regular doctor’s visit, and should be used in non-emergency medical situations, including:

  • Allergies
  • Asthma
  • Bronchitis
  • Cold and flu
  • Earaches
  • Fever
  • Infections (including respiratory, sinus, skin, and UTIs)
  • Sore throat
  • Common conditions for children (constipation, ear infections, nausea, pink eye, etc.)

PhysicianNow suggests the following times to use this service: 

  • Non-emergency medical issues (especially as an alternative to a costly emergency room or urgent care center visit)
  • Nights, weekends, and holidays
  • If doctor or pediatrician is unavailable 
  • When it's not convenient to leave your home or work 
  • You are traveling and need medical care
  • You need a prescription 

Convenient and Easy Doctor Visits

With the advent of PhysicianNow and other telehealth services, the hustle and bustle of your everyday life won’t have to suffer from spending time at a doctor’s office. All you have to do is use your PhysicianNow user-friendly app, consult with a doctor about your symptoms, and have them call in the needed prescription at your local pharmacy. You can even find doctors who speak different languages or work with hearing impaired patients, depending on your needs. 

Not only is PhysicianNow convenient, it also saves you money. On average, people who use PhysicianNow saved $908 on ER visits, $41 on primary care physician visits, and $9 on urgent care visits. If saving money isn’t enough to peak your interest, PhysicianNow comes highly rated by patients: 

  • 97% of patients are satisfied with their experience
  • 90% of patient issues are resolved 
  • There's an average call-back time of only nine minutes
  • 93% of patients say they would use the service again or would recommend it to family and friends 

LBMC Employment Partners offers PhysicianNow to their PEO members at no additional charge. That means that our PEO members can take full advantage of all the great benefits telehealth offers without worrying about the price of something so convenient. It's easy to activate your account, and we recommend taking advantage of this service immediately so that you and your family will be prepared, if ever in need of a doctor. You will need your member ID on hand, and be prepared to fill out your medical history, just as you would at any doctor’s office. You have three options to sign up:

  1. Log in to BlueAccess, and click the "Health & Wellness" tab.
  2. Call the toll-free number: 1-888-283-6691.
  3. Download the free mobile app.

If you have any questions about PhysicianNow or joining LBMC Employment Partners' PEO, contact your local LBMC EP representative today.