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Client Spotlight: Quickway

10/12/2015

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We Hire You to Retire You!

With a tagline that states, “we hire you to retire you” there’s no doubt that Quickway intends to take care of their employees. Quickway is a contract carrier specializing in the food and retail businesses. For more than 40 years, Quickway has enabled drivers to be home every day with paid holidays off, and many other luxuries that are not common in the trucking industry.

The Opportunity

With more than 16 locations across the country, the management team knew they needed a focused HR firm to ensure their team members were always first. “I will admit my initial thought was, ‘Could we really outsource such a major task to a local firm and have them successfully take care of more than 1300 employees across the country?’” said Chris Tate, CFO. 

The Solution

“My concerns immediately vanished as LBMC Employment Partners jumped in and seamlessly handled employee relations and compliance for Quickway and its subsidiaries. When we hired LBMC EP, we got a team, not a single person. They are a part of our team, and in a more than seven year relationship, we have never been without someone on the other end of the phone when an employee issue arose,” said Tate. 

“We proudly state that we hire to retire our employees,” said Bill Prevost, President. “Our employees are our business, as we are 100% employee owned. If we have a compliance or legal issue, or if government regulations change, LBMC EP is there to find a solution or manage the process.” 

Quickway became an employee stock ownership plan (ESOP) in 2004, and to date has paid nearly $6 mil in benefits to retirees. Quickway also includes a death and disability benefit to employees and covers 100% of health benefits costs. 

“Our employees keep us on the road, and that makes them our greatest asset,” said Prevost. “We made a great business decision when we decided to hire LBMC EP to help us take care of those who take care of our customers.” 

For employees of more than one year, the voluntary turnover rate is just under 10%. That’s less than half of the industry average, and Prevost attributes this to an employee focused environment and culture, one that has been created and maintained by his staff and the LBMC EP team.