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Client Spotlight: United Way of Williamson County



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The Beginning of a Great Relationship

The Client

United Way of Williamson County is dedicated to advancing the common good and creating opportunities for a better life for all. Their mission is to improve people’s lives by mobilizing the caring power of communities. Working together with people from all areas — business, government, education, non-profits, and individuals — United Way addresses the underlying causes of problems that prevent progress towards a good quality of life. For more information, visit

The Opportunity

Before joining LBMC Employment Partners in 2003, United Way of Williamson County had just lost their benefit plan and payroll service provider. They immediately began searching for a partner to handle an array of Human Resources (HR) needs, allowing them to focus on what they do best — serving our community.

The Solution

Providing top-notch HR services for over 15 years, LBMC EP’s background and breadth of career experience enabled them to assist United Way of Williamson County in all areas of human resources. Through their various service models, LBMC EP eliminated the need for UW to seek multi-vendor relationships, all while providing a more efficient, cost-effective approach to running a business.

“LBMC Employment Partners’ Human Resources Manager is efficient and extremely responsive to our needs. Whether the issue is small or large, she jumps right in and finds a solution that works,” said UWWC President/CEO Pam Bryant. “Our goals are her goals as she takes a personal interest in all that we do. Trust usually evolves over time, but with LBMC Employment Partners, it was immediate and continuous. It is such a gift that we know they will be our long-time human resources partner for years to come. Not only does LBMC Employment Partners take care of our staff so we can tend to our core business of caring for our community, they have become a true partner in handling our vast human resources needs as we have grown over the past ten years,” Bryant continues, “Their ability to work proactively and stay on top of the ever-changing human resources issues has enabled us the peace of mind to know that we have a trusted partner handling those aspects of our business.”

“What began as a search for a benefit plan provider has evolved into a long term partnership with LBMC Employment Partners, LLC.” said Bryant. “We found out pretty quickly that not all service providers are alike. The human resources expertise behind the superb customer service has made LBMC Employment Partners an integral part of our core ability to meet the needs of our community over the past ten years.”

The Feeling is Mutual

“Over the past ten years, the UWWC has continued to grow with over 85,400 units of services provided to individuals through the UWWC four focus areas: education, income, health, and rebuilding lives,” said Sharon Powlus, Partner at LBMCEP. “In addition over, 423,000 pounds of food were also provided to agencies and individuals here in Williamson County. It is a privilege to work with an organization that is giving so much back to our community and our honor to make their life a little easier as they do so.”